Reviews

My apartments are using this company for towing services. I needed help registering my car due to the error it was giving me. The first associate was very rude and not helpful. Afterwards, I called back to speak to another associate and her name was Jessica. Jessica’s customer service was unmatched. She was very helpful and patient with me as we figured out how to transfer my account as well as register my car. This five start review is specifically for her. I appreciate your help so much Jessica. You made the process smooth and simple.

Matt answered the phone and took time to answer all my questions he was polite, professional, patient and extremely helpful. I get that tow companies get bad reps but he help me set up the process through my apartment app and even stayed on the phone took make sure I have lot #31,#32 squared away. Truly appreciate him!

This company tows off my property, thankful they do because we have a lot of cars that shouldn’t be here! A gentleman named B-rad is always working hard and is also respectful as well. I had a visitor towed and when I went to the office in Fort Worth with friend to get car even the lady at the front desk was helpful and nice… can’t park where you aren’t supposed to and get upset…. Better off just being nice to their office tbh…

Shannon, Matt, and Zach are awesome! They’re incredibly quick to respond and super easy to work with. Having Park & Tow take the parking situation off our hands has been such a relief here at our property. Professional, efficient, and reliable — highly recommend!

I bought a new car and was having trouble adding it to my resident profile, I made a call and a young lady named Alexa picked up and troubleshot me through the whole thing to where I was finally able to get it added. She was patient, kind and delivered. I appreciate her attention to detail when getting this matter resolved.

Good towing company

I was recently in a position where My truck needed a tow and I saw a tow truck and asked for help, big shoutout and thank you to Brad Brumley. He helped me out and was very helpful without hesitation. Thanks Brad !!

Liliana helped me and she was totally amazing at helping me switch my car over. I really appreciate her help.

Locked my keys in my truck on accident, seen tow truck driving through property so I stopped and asked if he could help get my keys out. Chris was so awesome and helped me unlock and retrieve my keys. Appreciate the help so much and it helped me not be so late to work. Thanks!!

Very helpful

Marshall is an amazing guy.. Thankyou so much for all ur help. you was there to help on the spot thanku so much.. Apprexiate all your help you were amazing❤️

I know most people have poor experiences but the representative today, Dom, was stellar. I was in a collision and suffered a spinal injury, and was concerned my loaner car would be towed from my carport during repairs to my normal car. Submitted a change permit request and gave a call to see if I could get it pushed through, and he took me step by step through what he was doing on his end to process it ASAP and prevent me from losing my rental. Keep him and pay him what he’s worth, management.

I am so Happy to have these Beautiful people on the job in my apartments, Their customer service is Above and Beyond the rest. Thank you for Always being consistent and welcoming.

Highly appreciative of John at park and tow solutions that serves Mckinney area. He has gone above and beyond twice to help me and is always super friendly.

Thank you Park and Tow for arriving fast and taking care of getting my car to the repair shop! Driver was friendly and provided great customer service.

Thank you John for towing the Expedition out of Barcelona at Chisholm trail I work as an auditor and it’s stressful so u made my day